top of page
BANNER_Tekengebied 1.jpg

​

Shipping Policy

International Shipping Policy:
 

Last Updated: [2024]

​

At MILIVECTOR, we are committed to providing a seamless and reliable shopping experience for our customers around the world. Our International Shipping Policy outlines important information regarding shipping methods, costs, customs, and delivery times for orders shipped outside our domestic market.
 

1. Shipping Destinations:
 

  • MILIVECTOR proudly offers international shipping to customers worldwide. Whether you are located in North America, Europe, Asia, Oceania, or any other part of the globe, we are here to deliver our unique T-shirt designs to your doorstep.
     

2. Shipping Methods:
 

  • We utilize reputable international carriers to ensure the timely and secure delivery of your orders. The available shipping methods may vary depending on your location. You can select your preferred shipping option during the checkout process.
     

3. Shipping Costs:
 

  • Shipping costs are calculated based on the destination, weight, and dimensions of your order. The shipping fee will be displayed during the checkout process before you complete your purchase. Please note that customers are responsible for any customs duties or taxes imposed by their respective countries.
     

4. Customs and Import Duties:
 

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. MILIVECTOR is not responsible for delays or additional charges resulting from customs processing.
     

5. Delivery Times:
 

  • The delivery times for international orders may vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process. Please note that unforeseen circumstances, such as customs processing, may impact delivery times.
     

6. Order Tracking:

 

  • MILIVECTOR provides order tracking for international shipments whenever available. Customers will receive a tracking number via email once the order is dispatched, allowing them to monitor the progress of their shipment.
     

7. Address Accuracy:
 

  • Customers are responsible for providing accurate and complete shipping addresses. MILIVECTOR is not liable for delays or non-delivery resulting from incorrect or incomplete address information.
     

8. Shipping Restrictions:
 

  • Some countries may have restrictions on the import of specific items or materials. It is the responsibility of the customer to be aware of and comply with any import regulations applicable to their country.
     

9. Returns and Exchanges:
 

  • International returns and exchanges are subject to MILIVECTOR's standard Return Policy. Please refer to our Return Policy for detailed information on the process and eligibility criteria.
     

10. Contact Information:
 

  • For any inquiries or assistance related to international shipping, please contact our customer support team at [customer-support@email.com]. We are here to help you with any questions or concerns you may have.
     

Thank you for choosing MILIVECTOR. We look forward to delivering our exceptional T-shirt designs to enthusiasts worldwide!

Return & Exchange Policy

Last Updated: [2024]
 

At MILIVECTOR, we strive to ensure that our customers are satisfied with their purchases. Our Return & Exchange Policy is designed to provide clarity on the procedures for returns and exchanges to make your shopping experience as smooth as possible.

​

1. Eligibility for Returns and Exchanges:
 

  • To be eligible for a return or exchange, items must be unused, in their original condition, and with all tags and labels attached. Returns and exchanges are accepted within 30 days from the date of delivery.
     

2. Initiating a Return or Exchange:
 

  • To initiate a return or exchange, please contact our customer support team at [customer-support@email.com]. Provide your order number and a brief explanation of the reason for the return or exchange. Our team will guide you through the process.
     

3. Return Shipping:
 

  • Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that your return is received. MILIVECTOR is not responsible for items lost or damaged during the return shipping process.
     

4. Refund Process:
 

  • Once your returned items are received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original method of payment within a reasonable timeframe. Shipping costs are non-refundable.
     

5. Exchange Process:
 

  • If you are requesting an exchange, our team will provide instructions on how to proceed. Exchanges are subject to product availability. If the requested item is unavailable, we will offer alternatives or process a refund.
     

6. Damaged or Defective Items:
 

  • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We may request photos of the damaged or defective item to assess the situation and determine the appropriate course of action.
     

7. Non-Returnable Items:
 

  • Certain items are non-returnable, including personalized or custom-made items. Any exceptions to this policy will be communicated at the time of purchase.
     

8. Late or Missing Refunds:
 

  • If you haven't received a refund within the expected timeframe, please check your bank account or contact your credit card company. If the issue persists, contact our customer support team for assistance.
     

9. Contact Information:
 

  • For all return and exchange inquiries, please reach out to our customer support team at info@milivector.com. We are here to assist you and address any concerns you may have.
     

Thank you for choosing MILIVECTOR. We appreciate your trust and aim to make your shopping experience enjoyable and hassle-free.

 

bottom of page